Terms, Conditions & GDPR

Data Processing Agreement

A data processing agreement is an agreement between a data controller (you as the customer or associate) and a data processor (Rainmaker 24 ApS), if the data processor processes personal data on behalf of the data controller.

Rainmaker 24 ApS will therefore be the data processor in relation to you as a customer or an associate, in connection with the delivery, support, maintenance, and further development of Microsoft Dynamics licenses, solutions and/or other solutions related to Azure, Microsoft 365 or Microsoft Dynamics 365.

The data processing agreement is prepared based on a template from the Danish Data Protection Agency and is sent in connection with the cooperation.

Rainmaker 24 ApS License Terms

Here you can read our license terms (link), which describe the standard software license terms that apply to your subscription to a product (app) from Rainmaker 24 and the use of it.

Please read the terms carefully and if you have any questions, you are always welcome to contact Rainmaker 24 ApS for further clarification.

Microsoft’s Terms

By accessing the following link, you will find license terms from Microsoft that apply to your purchase or subscription to a Microsoft product or service.

Please read the terms carefully and if you have any questions, you are always welcome to contact Rainmaker 24 ApS for further clarification.

GDPR

For information on Microsoft’s policies regarding GDPR, please refer to Microsoft’s website or this Trust Center where Microsoft’s own audit statements are available.

Microsoft Customer Agreement

The document describes Microsoft’s standard terms and conditions for Microsoft’s various online services, e.g., Microsoft Office365, Microsoft Dynamics CRM Online, Enterprise Mobility Suite, Microsoft Intune, Microsoft Azure, Microsoft Dynamics Business Central, etc. You can download the agreement here.

Microsoft Cloud Solution Provider (CSP)

To approve Rainmaker 24 ApS as your Cloud Solution Provider, click on this link: (Partner invitation).

Rainmaker 24 ApS Partner ID with Microsoft:

As a customer or Microsoft partner, you may need to provide Rainmaker 24 Microsoft Partner Account No. xxxxxx.

Microsoft Software License Terms

The document describes Microsoft’s standard software license terms for various Microsoft products.

Below you will find the terms for the latest program versions. If the version you have is not on the list, please contact Rainmaker 24 ApS.

Microsoft Online Services Terms

The license terms define the terms for the products and online services you purchase through Microsoft Volume Licensing programs.

The terms are continuously updated and can be found on this website.

Cookies

When you visit our website, cookie information is collected, which is used to customize and improve our content and to increase the value of the content displayed on the site.

If you do not wish to have information collected, you should delete your cookies (see instructions) and avoid further use of the website.

Below we have elaborated on what information is collected, their purpose, and which third parties have access to them.

The website uses “cookies,” which are text files stored on your computer, mobile, or similar devices with the purpose of recognizing it, remembering settings, performing statistics, and targeting content. Cookies cannot contain harmful code like viruses.

It is possible to delete or block cookies. See instructions here.

If you delete or block cookies, the content may become less relevant to you. Additionally, you may risk the website not functioning optimally and that there is content you cannot access.

The website contains cookies from third parties, which to varying degrees may include:

– Google Analytics

– LinkedIn

Personal Data

General

Personal data is all kinds of information that to some extent can be attributed to you.

When you use our website, we collect and process a range of such information. This happens, for example, through general access to content, if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services, or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet, or mobile phone, your IP number, geographic location, and which pages you click on (interests).

To the extent yourself explicitly consent to this and enter the information yourself, the following is also processed: Name, phone number, email, address, and payment information. This will typically be in connection with creating a login or purchasing.

Security

We have taken technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, impaired, or coming to the knowledge of unauthorized persons, misused, or otherwise treated in violation of the law.

Purpose

The information is used to identify you as a user and show you the content that is most likely to be relevant to you, to register your potential purchases and payments, and to be able to deliver the services you have requested, such as sending a newsletter.

In addition, we use the information to optimize our services and content.

Storage Period

The information is stored for the period allowed by law, and we delete them when they are no longer necessary. The period depends on the nature of the information and the background for storage.

Therefore, it is not possible to specify a general timeframe for when information is deleted.

Disclosure of Information

Data about your use of the website, what content you view and possibly click on, geographic location, gender, and age segment, etc., is disclosed to third parties to the extent these data are known.

You can see which third parties are involved in the “Cookies” section above. The information is used to target relevant content.

We also use a number of third parties for the storage and processing of data. These process information solely on our behalf and may not use it for their own purposes.

Disclosure of personal data such as name and email, etc., will only happen if you consent to it. We only use data processors in the EU or in countries that can provide your information with sufficient protection.

Access and Complaints

You have the right to be informed about what personal data we process about you. You can also object at any time to the use of information. You can also withdraw your consent to the processing of information about you.

If the information processed about you is incorrect, you are entitled to have it corrected or deleted.

Inquiries can be made to: sales@rainmaker24.com.

If you want to complain about our processing of your personal data, you are entitled to contact the Danish Data Protection Agency.

Publisher

The website www.rainmaker24.com is owned and operated by:

Rainmaker 24 ApS

Kildemarksvej 42, 1

DK-4700 Naestved

Denmark

Phone: +45 4422 4323

Email: sales@rainmaker24.com

Business reg. no.: DK44192969

Contact us